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Help Center

Answers on ordering, artwork, printing methods, shipping and returns.

Shipping & Fulfillment

What are your standard turn times?
How do you ensure quality control when picking my orders?
Who are Ink's carrier partners?
Will my customers receive tracking information?

Commerce

How do I get started if I meet the qualifications for an e-commerce store?
How does a company store generate revenue?
What platform(s) do you use?
Can you help with inventory management for my existing online store?
What payment options are available at checkout?
How do warehousing fees work?
How do I know how my store is doing?
Will you sell and ship products that aren't sourced through Ink?
Can Ink connect to my existing store?
Do you manage marketing for your e-commerce stores?

Heat Press

Will patches peel off of hats after they're applied?
Which patches show the most detail?
What does a print transfer feel like, and will it last?

Embroidery

What types of fabrics are best suited for embroidery?
How durable are embroidered designs compared to other methods?
Can embroidery accommodate complex designs and small details?
What is the cost implication of choosing embroidery for custom apparel?

Screen Printing

What are the differences between using conventional plastisol ink and water-based ink?
When using puff ink, will it work on any color garment / ink?
What is the production process for gel printing?

Apparel Sourcing

What types of materials do you use for custom apparel?
How do you ensure the quality of your custom apparel products?
Do you offer eco-friendly options for custom apparel?

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