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Help Center

Answers on ordering, artwork, printing methods, shipping and returns.

More answers

Ordering & Pricing

How much do custom T-shirts cost?
What is the minimum order quantity for custom apparel?
How long does it take to receive my custom apparel order?

Can I mix different shirt styles, sizes, and colors in one order?
How do I request a quote for custom apparel or promotional products?

All Ordering & Pricing questions →

Apparel Sourcing

What types of materials do you use for custom apparel?
How do you ensure the quality of your custom apparel products?
Do you offer eco-friendly options for custom apparel?

All Apparel Sourcing questions →

Promotional Products

What types of promotional products does Ink offer?
What are the best promotional products for trade shows?
How long does it take to receive promotional products after ordering?

What is the minimum order quantity for promotional products?
What types of promotional products do you offer?

All Promotional Products questions →

Design & Artwork Guidelines

What makes Ink's custom art different from template designs?
Which industries have you created custom art for?
How do your artists' backgrounds enhance their design work?

What is Ink's satisfaction guarantee for custom art?
How do I start a custom logo or design project with Ink?
Can I provide input throughout the design process?
What other types of designs can Ink help with besides logo branding?
What if I'm not satisfied with the initial design?

All Design & Artwork Guidelines questions →

Screen Printing

What are the differences between using conventional plastisol ink and water-based ink?
When using puff ink, will it work on any color garment / ink?
What is the production process for gel printing?

All Screen Printing questions →

Embroidery

What types of fabrics are best suited for embroidery?
How durable are embroidered designs compared to other methods?
Can embroidery accommodate complex designs and small details?
What is the cost implication of choosing embroidery for custom apparel?

All Embroidery questions →

Transfers & Patches

Will patches peel off of hats after they're applied?
Which patches show the most detail?
What does a print transfer feel like, and will it last?

All Transfers & Patches questions →

E-Commerce

How do I get started if I meet the qualifications for an e-commerce store?
How does a company store generate revenue?
What platform(s) do you use?

Can you help with inventory management for my existing online store?
What payment options are available at checkout?
How do warehousing fees work?
How do I know how my store is doing?
Will you sell and ship products that aren't sourced through Ink?
Can Ink connect to my existing store?
Do you manage marketing for your e-commerce stores?

All E-Commerce questions →

Shipping & Fulfillment

What are your standard turn times?
How do you ensure quality control when picking my orders?
Who are Ink's carrier partners?
Will my customers receive tracking information?

All Shipping & Fulfillment questions →

Help Center

Can Ink accommodate rush orders?

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